Additional information

Brand

Shipping & Delivery

1. What courier service do you use?
We at Reliable Auto Expo, only use highly reliable e-commerce friendly couriers like Delhivery, FEDEX and Xpressbees to deliver your order.

2. How long do you take to dispatch after receiving the order ?
We will dispatch your order within 48 hours of receiving it.

3. How long will it take to get my order ?
Depending on where you are located, order delivery will take 2-7 days to arrive
Metro Cities: 2 to 3 Days
Rest of India: 4 to 6 Days
North East, A& N: 6 to 7 Days
Note: In exceptional case, delivery can take more time than expected.

4. How can I track my order?
Once we dispatch your order, we will send you order tracking details via Whatsapp/ SMS/ email. You can also track your order through the chat app by providing your order details.
We request you to please wait for 48 hours after ordering to receive your order tracking details.

5. Where is my order dispatched from?
Reliable Auto Expo dispatches all the orders from its warehouse in Delhi.

6. Do you ship all over India?
Yes, we ship all over India

Return & Policy

We’re Here to Help!
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to assist with the refund process. Please read the terms carefully before requesting a refund.

Eligibility for Refunds
Refunds are available under the following conditions:

The item is defective, damaged, or incorrect upon receipt.
The item must be in its original new condition with all packaging and accessories included.
Refund Period
Requests for refunds must be made within 7 days of receipt of the item.

Initiating a Refund
To initiate a refund, please follow these steps:

Contact Us: Email us at enquiryreliableexpo@gmail.com with your order number and reason for the refund request. We will register your order and provide further instructions.
Return the Item: Send the item back to us using India Post or a courier of your choice to the following address:
Address: No. 10/1133-A, 3rd Floor, Naiwala, Karol Bagh, New Delhi – 110005, Delhi, India

Processing Your Refund: Once we receive and inspect the returned item, we will process your refund and the amount will be refunded to your account to the original payment method within 7-10 business days.
Important Information
We make every effort to securely package all items for safe delivery. However, we are not responsible for any damage or defects that may occur during transit.
For any further questions or assistance, please contact us at enquiryreliableexpo@gmail.com. We are committed to ensuring your satisfaction.
Thank you for shopping with us!

Payment & Security

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://reliableautoexpo.com/.

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous
unique identifier. For more information about cookies, and how to disable cookies, visit https://reliableautoexpo.com/
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type,
Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, payment wallet information), email address, and phone
number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices
and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google
uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your
information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at enquiryreliableexpo@gmail.com.